1. Overview

At SaaS Impacts GmbH, we’re committed to protecting your privacy and handling your personal data with transparency and care. This policy explains what we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. What We Collect

We may collect and process the following categories of personal data:

  • Contact details: Name, email address, phone number, job title, company name
  • Professional data: Your role, LinkedIn profile, and company size
  • Service data: Communications, session notes, shared documents, diagnostics
  • Website usage data: IP address, browser type, country, device, and cookie preferences

We do not collect sensitive personal data such as health, religious, or biometric information.

3. How We Use Your Data

We use your data to:

  • Deliver strategic advisory and coaching services
  • Manage client relationships and engagement workflows
  • Respond to your enquiries or support requests
  • Improve our services and content relevance
  • Comply with legal obligations (e.g., invoicing, compliance)

We do not sell your data or use it for unsolicited advertising.

4. Lawful Basis for Processing (GDPR Article 6)

We process personal data based on:

  • Consent: You opt-in via forms or email
  • Contractual necessity: To deliver advisory services you request
  • Legal obligation: For compliance and invoicing
  • Legitimate interest: To operate and improve our services and communications

5. Data Sharing

We may share data with:

  • Our service providers: Hosting, email, document tools (e.g., Microsoft, Google, Notion)
  • Our partners: If you engage us through or alongside partner firms (with notice)
  • Regulatory authorities: If legally required

All third parties are GDPR-compliant and bound by confidentiality agreements.

6. International Transfers

We primarily store and process data in the EU. If we work with a partner or provider outside the EU (e.g., US-based CRM), we ensure Standard Contractual Clauses (SCCs) or equivalent safeguards are in place.

7. Data Retention

We keep your data only as long as necessary to fulfill the purposes above or to meet legal/accounting obligations. You can request deletion at any time (see Section 9).

8. Cookies

Our website uses essential and performance cookies only. You’ll see a cookie consent banner when you first visit the site. You can adjust your cookie settings at any time.

9. Your Rights (Under GDPR)

As an EU data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time without affecting past processing

To exercise any of these rights, email us at [Insert contact email].

10. Security

We use modern tools (encryption, MFA, access controls) to protect your data. While no system is 100% secure, we take data protection seriously and review our measures regularly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will always reflect the latest version. We’ll notify you of material changes by email or a notice on our website.

12. Contact

SaaS Impacts GmbH
Vienna, Austria
Email: office@saasimpacts.com

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